Thursday, November 1, 2007

Response from Yahoo! customer service

Two days ago, I submitted an inquiry to Yahoo! regarding a problem I was having with Yahoo! Mail. Here's the response I just got:
_________________________

Hello,

Thank you for writing to Yahoo! Answers.

Thank you for contacting Yahoo! Customer Care. You can ask questions
about Yahoo! Answers, share ideas, get technical support, or report bugs at the Yahoo! Answers Suggestion Board, located at:

http://suggestions.yahoo.com/?prop=answers

Thank you again for contacting
Yahoo! Answers.

Regards,
Carmen
Yahoo! Customer Care
_________________________

Thanks for the insightful reply "Carmen". How does this help me?!?

2 comments:

Anonymous said...

I wrote to Zappos recently about the availability of one product. and here is what I received back today...

Hello Cathy,

Thank you for contacting the Zappos.com Customer Loyalty Team.

I hate to be the bearer of bad news but it looks like a 6 is the smallest size currently available from Naughty Monkey. We do normally carry some of the Naughty Monkey styles in 5.5 but are currently out of stock.

After checking to see if we have any orders coming in for the Naughty Monkey Weed it does look like this item has been discontinued so you would be better off to purchase from somewhere else.

I was able to locate the Naughty Monkey Weed at amazon.com for $69.95. Just click the link below or copy and paste the link into your web browser.

http://www.amazon.com/dp/B000R99C3U/ref=nosim/?tag=nextag-shoes01-20&creative=380333&creativeASIN=B000R99C3U&linkCode=asn


Have an amazing day!


We are constantly striving to improve our service. If there is anything more we can do for you or if we could improve your experience, please do not hesitate to let us know. We are always here for you - 24 hours a day, 7 days a week, 365 days a year.

We like to think of ourselves as a service company that happens to sell shoes...bags...apparel...accessories...and more! Feel free to call us anytime, at 1-800-ZAPPOS-1; that's 1-800-927-7671.


"Mother is the name for God on the lips and hearts of all children." ---- Eric Draven (The Crow)


Tony
Customer Loyalty Team
Zappos.com
The Web's Most Popular Shoe Store!
Phone: Toll-free 1-800-ZAPPOS-1 (1-800-927-7671)
e-mail: cs@zappos.com
www.zappos.com

Andy said...

WOW - that's really impressive! Especially the referral to Amazon...